The German language version is under development. . .

Unsere deutschsprachige Kundenbetreuung undunser Engineering unterstütz Sie gerne direktund lokal.
Wir freuen uns auf Ihre Anfrage.

Kontaktadresse Deutschland
Telefon:+49 (0)7531 8914 993
Adresse:Lohnerhofstrasse 278467 Konstanz

Büro Schweiz und Kontakt Österreich
Telefon:+41 (0)71 669 17 85
Adresse:Oberstrasse 48274 Tägerwile

Current Location:Home > Help Guide > Delivery > Delivery Process

Before delivery

If you have any special request for delivery, please contact the customer service center(Email: in advance.

Please check the consignee information before payment. If you fill in the wrong address due to personal negligence, please contact the customer service in time. We will try our best to contact express for you to negotiate and deal with it. Please fill in your real name, delivery address and valid contact information when you place the order.  So that we can arrange delivery in time.

Delivery time and rules

Different products have different lead time. Usually, wel will deliver the goods within 24 hours to 48 hours after placing the order.

Please note that if you have more than one item in the same order, the estimated delivery time of the order depends on the item with the longest expected delivery time in the order, we will not separate multiple shipments and send them separately.

Shipment tracking

You can check the order status via "my order" after loging in your accout in Finecables website.

Or you can contact the customer service center to check the order status.